Privacy Policy of Nestham Matrimony

Nestham Matrimony is an online matrimonial portal endeavouring constantly to provide you with matrimonial services. This privacy statement is common to all the matrimonial websites and apps operated under Nestham Matrimony. Since we are strongly committed to your right to privacy, we have drawn out a privacy statement with regard to the information we collect from you. You acknowledge that you are disclosing information voluntarily. By accessing or using the website or apps and/or by providing your information, you consent to the collection, use, share, store and processing of the information you disclose on the website or apps in accordance with this Privacy Policy. If you do not agree to the use of your information, please do not use or access this website or apps.

What information you need to give to use this website or apps?

The information we gather from members and visitors who apply for the various services our website or apps offers includes, but may not be limited to, photo of the user, profile videos you wish to upload, email address, name, date of birth, educational qualifications, identity proof documents which you voluntarily submit for verification purpose based on your explicit consent, a user-specified password, mailing address, zip or pin code and telephone, mobile or fax number.

We use a secure server for payment transactions to protect the payment information of our users. Cookies are used to store login information. Cookies are small files placed on your hard drive that assist us in providing our services. You may also encounter cookies or identical or related devices on certain pages of the website or apps that are placed by third parties. We do not control the use of cookies by third parties.

If you establish a payment account with us to pay the fees we charge, some additional information, including a billing address, a credit or debit card number, a credit or debit card expiration date and tracking information from cheques or demand drafts is collected.

The user information we collect depends on the context of your interactions with us and the website or apps, the choices you make and the products and features you use. The user information is used for authentication and account access. If a user registers using social networking platforms such as Facebook, Google, LinkedIn and others, we may collect personal data you choose to allow us to access through their APIs. When the user accesses our websites or apps, data relating to device ID, log files, geographic location and device information or specification are also collected automatically.

We may use your personal information for verification, analysis of data, usage trends and to evaluate and improve our site or app, marketing research and prevention of frauds. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website or apps. We identify and use your IP address to help diagnose problems with our server and to administer our website or apps. Your IP address is also used to help identify you and to gather broad demographic information.

How the website or apps uses the information it collects or tracks

Nestham Matrimony collects information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our websites or apps, products and services, and marketing research from our users primarily to ensure that we are able to fulfil your requirements and to deliver a personalised experience.

For European Union members (EU)

If you are located in the EU, you will be asked to provide consent to the collection, processing and sharing of your personal information. Personal information means any information related to an identified or identifiable natural person. You have the right to access and share your personal information, the right to withdraw consent for sharing your personal information at any point of time, and the right to erase your personal information subject to applicable laws. You can withdraw your consent by contacting us. Your personal information may be stored in databases located outside of the EU, including in India. Where we transfer personal data outside of the EU, we either transfer personal information to countries that provide an adequate level of protection or we have appropriate safeguards in place. We may require proof of or need to verify your identity before we can give effect to these rights. To request to review, update or delete your personal information, please submit a request by sending an email to nesthammatrimony@gmail.com. We may share your information with third parties who are anti-fraud solution provider(s) to help us keep you safe from scammers and fraudsters.

With whom the website or apps shares the information it collects or tracks

We may share such identifiable information with our associates, affiliates, subsidiaries and such associates, affiliates or subsidiaries may market to you as a result of such sharing. Any information you give us is held with the utmost care and security. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer or visitor.

Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies or to protect the rights, property or personal safety of other members or the general public. We may voluntarily share your information with law enforcement agencies, gateway service providers or anti-fraud solution provider(s) if we feel that the transaction is of suspicious nature.

From time to time, we may consider corporate transactions such as a merger, acquisition, reorganisation, asset sale or similar. In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal information may be transferred to third parties involved in the transaction.

Our website or apps may link to other websites or apps that may collect personally identifiable information about you. We are not responsible for the privacy policy or the contents of those linked websites or apps.

How long do we keep your information?

As stipulated in this Privacy Policy, we will retain the information we collect from users under the following circumstances: for as long as users subscribe to our services to meet their suitable purpose(s) for which it was collected; for enforcing agreements; for performing audits; for resolving disputes; for establishing legal defences; for pursuing legitimate business interests; and to comply with relevant applicable laws.

What are the security precautions in respect of your personal information?

We aim to protect your personal information through a system of organisational and technical security measures. We have implemented appropriate internal control measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Once your information is in our possession, we adhere to security guidelines protecting it against unauthorised access.

Change of privacy policy

We may change this Privacy Policy from time to time. Updated versions will be published on this page. Please review this page periodically for the latest information on our privacy practices.